Xerox Office Services Fuji Xerox (Thailand) Co., Ltd.

Xerox Office Services

XOS helps your organisation gain control of processes and costs for document output. We manage all of your office printing devices – such as printers, copiers, scanners and fax machines – regardless of manufacturer or model. Your productivity and cost savings continue to increase as we work with you to design and implement the optimal document output environment and processes.

Business challenges

Today, the pressure to drive cost out of IT and office infrastructure continues, especially as it pertains to managing the output devices across your company. Industry estimates for current costs for total document output can be as much as 3-5% of total revenues. That’s why strategically managing the office environment has become a priority for so many companies.

How we can help you

Assessments using Lean Six Sigma methodologies to analyse your current processes to get a "dashboard" for fact-based decisions and continuous improvements.
Workflow optimisation based on tailored solution that automates and integrates document-driven processes for your organisation.
Multi-vendor asset management to help you achieve significant savings based on agreed service levels.
Single point of management for all office printing equipment and consumables no matter which brands your organisation uses.
Helpdesk support centre to troubleshoot and identify causes of problems for devices in your office printing environment wherever they are located.
Preemptive support to anticipate trouble areas and diagnose them quickly before they become crises.
Provision of Change Management and End-user services such as Xerox Service Portal, a web-based information and service support portal, to help transition, accelerate adoption and increase end-user satisfaction with new managed print services.

Client benefits

Optimising your document output environment with XOS provides a number of significant benefits for your firm:

Reduce office printing costs.
Control, sustain, and accurately allocate costs according to print-device usage.
Free up cash by keeping new assets off-balance sheet.
Enhanced end-user productivity and satisfaction with new office environment equipped with the right devices, in the right places, with the right accessibility to functions for end users.
Total print management office service that ensures high uptime and low employee involvement.
Improved efficiency in key business areas:
- IT (Helpdesk and Support) - With us managing 100% of printer-related calls, your IT staff is free to drive efficiency and service-level performance in other key areas - such as servers, desktops, and applications.
- Finance (Accounts Payable) - Reducing hundreds or thousands of invoice transactions to just one per quarter per country offers your business significant efficiency gains.

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