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Document Outsourcing & Communication Services
 
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Do you want to improve document quality at a lower cost and enhance the communications effectiveness?

Do you;
• Concerned about customer loyalty?
• Challenged to show competitive differentiation?
• Concerned about ineffective marketing communication?
• Worried about maintaining customer intimacy?

If your answer is YES, let us introduce our services.
Document Outsourcing and Communication Services (DOCS) help you with a full range of consulting and managed services from document design and composition to production and contribution. These services improve customer acquisition and build customer loyalty while optimizing the cost and efficiency of your entire production environment.

Document Production and Publishing Services

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Fuji Xerox Document Production and Publishing Services enable you to drive down costs while enhancing the effectiveness of your documents. Our experts assess your current print production center for cost reductions and process improvements. Then we collaborate with you to deliver highly flexible and customised document management solutions. From design and prepress to printing and distribution, we provide the skills and resources to take print production to the next level.

Business challenges

Companies are continuously looking at producing more effective communications at lower cost. The response rates and customer loyalty for marketing campaigns and collaterals can be increased through the use of personalisation and color. Turnaround and time to market of product documentation and technical publications can be made faster by optimising printing and finishing. With Fuji Xerox optimised color management and expanded printing capabilities, we can help you to enhance the quality and cost-effectiveness of your documents.

How we can help you

  • Knowledge exchange workshops help you to identify and prioritise opportunities to optimise document production and publishing, and establish critical benchmarks
  • Business impact analysis using a proven metrics-based approach to quantify the benefits of your document production and publishing solution
  • Architecture and blueprint to develop strategic document management solutions for document production and publishing
  • Communication engineering based on solid communication principles to create high-performance documents and forms from concept to delivery
  • Production optimisation by analysing and improving your operations and workflow
  • Print/copy centre to provide comprehensive services of a fully equipped business center
  • Transactional production to produce and manage transactional documents with a wide array of resources and tools
  • Just-in-time product documentation enables you to create vigorous workflows and manage processes effectively
  • Translation and localisation of multi-language content across your global operations
  • Fulfillment services to manage your inventory of collateral kits on demand, with effective distribution of marketing materials to your customer

Client benefits

Print production supported by Fuji Xerox Document Production and Publishing Services provides a number of significant benefits for your business:

  • Optimised efficiency to reengineer your existing document formats in size, shape, and color to maximize print quality, manufacturability, and economy.
  • Reduce costs on virtually every aspect of your production process.
  • Increase communication effectiveness by taking advantage of color's powerful capabilities to optimise using color, visuals, and personalisation in highly effective and economical ways.
  • Deliver quickly on complex customer document requirements through appropriate production cycle and delivery specifications.
  • Manage wide variances in print production volume and needs utilising the most efficient and effective print process for each document.

Customer Communication Services

Fuji Xerox Customer Communication Services help you deliver effective and relevant communications that support customer relationship marketing. We provide innovative personalisation techniques to reach your audiences and convenient web-based portals to control your message and brand. From creation of marketing and transactional messages through print and fulfillment, Fuji Xerox works to increase the return from your customer communications investments.

Business challenges

In today’s marketplace, businesses face a key competitive challenge: connecting with customers meaningfully, to earn their loyalty and preference. The business world is cluttered with competing marketing messages and traditional means of communicating with customers via mass-produced, printed documents is no longer effective. In addition, generic mass marketing techniques are often associated with long turnaround times, high up-front costs of print production, and subsequent costs of inventory and obsolescence which do not contribute to the business.

How we can help you

Client benefits

Customer relationship marketing supported by Fuji Xerox Customer Communication Services provides a number of significant benefits for your business:

  • Increased response rates and improved customer loyalty by matching personalised marketing communications to target customers and keep them coming back to you with larger and more frequent orders.
  • Lower costs by eliminating the waste found in mass audience campaigns.
  • Faster turnaround times on storage costs by producing more up-to-date communications.

Mail and Distribution Services

Fuji Xerox Mail and Distribution Services focus on managing and staffing the modern mailroom. We analyse current operations to identify opportunities for savings in key areas, such as labour and postage. We then apply the necessary technology, layout, and business process changes – while managing equipment, maintenance, supplies, and human resources – to deliver maximum value and improve productivity in distribution services.

Business challenges

At a time when organisations are stretching to do things better, mailroom and distribution operations are far behind in managing key issues. Like cost, productivity and adding value. In fact, most companies routinely overpay for postage, package delivery and faxing. Saving even two or three cents on each piece of mail could cut your expenses by thousands of dollars a year. But first, you need to make sure you have the right combination of technology, people and processes. With our experience in mailrooms, Fuji Xerox Global Services is best qualified to provide the solution.

How we can help you

  • Knowledge exchange workshops to identify and prioritise opportunities for improvement and establish critical benchmarks.
  • Business impact analysis using a proven metrics-based approach.
  • Architecture and blueprint to develop a strategic roadmap for optimization based on proven statistical data.
  • Maximise mail discounts by optimising sorting and presentation to mail providers, including interoffice mail services.
  • Comprehensive view of all mail your organisation receives by capturing and integrating digital mail.
  • Local and global fulfillment with a consolidated, optimised shipping strategy.
  • Comprehensive tools and service for kitting and distribution management.

Client benefits

Mailroom management and staffing with Fuji Xerox Mail and Distribution Services provide a number of important benefits for your business:

  • Increased productivity with balance between process capability and delivery of exceptional service.
  • Reduced labour and postage costs.
  • Staff resources can cross-utilised with improvement in process, capabilities and technology.
  • Automated activity and performance measurement systems to ensure maximum value.

Creative Services

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Fuji Xerox Creative Services help you manage the creative design of all your documents from concept to delivery. Document creation requires high levels of expertise and process management, yet it is often subject to poor control and high costs. We work with departments inside your firm and agencies outside it to make sure communications are created using the correct medium in the most efficient manner – to produce effective and quality communications while maximising return on investments.

Business challenges

Fuji Xerox Creative Services will bring whole new levels of efficiency to the creative output of your organisation. From simple flyers to glossy corporate brochures. From compelling advertisements and direct mail to effective PowerPoint and Flash presentations. Posters, banners, websites and exhibition stands, whatever needs communicating and whoever needs to communicate it to internal or external target audiences, we can help you to simplify and improve the whole process from start to finish.

How we can help you

  • Knowledge exchange workshops to identify and prioritise opportunities for improving document communications for internal and external audiences and establish critical benchmarks.
  • Business impact analysis to quantify the benefits of your customer communications solution using a proven metrics-based approach.
  • Architecture and blueprint to help you to develop a strategic roadmap for customer communications.
  • Communication engineering based on solid principles to create highly effective communications.
  • Production optimisation by analysing and improving your production operations and workflow.
  • Creative and design consultation from art direction to concept development.
  • Campaign/project management to centralise control of projects or a campaign, corporate brand management, and workflow automation and control.
  • Graphic design, Web / Multimedia services include logo design, illustration, digital image manipulation/retouching, desktop publishing, presentation/pitchbook production, and digital asset management.
  • Provide storefront and catalogue management of your marketing collateral and its distribution, including end-user ordering and downloading of customisable or non-customisable files.
  • Translation and localisation of multi-language content across your global operations.

Client benefits

Document creation using Fuji Xerox Creative Services provides a number of significant benefits for your organisation:

  • Cost reduction by streamlining document creation processes and making design costs readily accessible.
  • Reduce agency fees and simplified process by working with a single point of contact instead of multiple agencies and suppliers.
  • Reinforces your brand values by ensuring all your communications meet your corporate brand guidelines using a central repository to provide instant access to all your brand assets.
  • Central control by using a single supplier to manage and control all document creation processes and provide access to other complementary services.
  • Improved quality control of your written and visual communications, ensuring the images and messages address the exact needs of your target audiences.

ePrintsoucing

Fuji Xerox ePrintsourcing services offer a new way to manage print requirements. We identify ways your organisation can cut costs and improve productivity, then help design and implement a print management solution tailored for you. The result: a measurable impact on your business, including improved productivity, consistent quality – and sustainable savings year after year.

Business challenges

Fuji Xerox ePrintsourcing services offer a new way to manage print requirements. We identify ways your organisation can cut costs and improve productivity, then help design and implement a print management solution tailored for you. The result: a measurable impact on your business, including improved productivity, consistent quality – and sustainable savings year after year.

How we can help you

  • Opportunity assessment to identify ways to improve efficiency and cut expenses, and provide full cost-benefit analysis for potential print management solutions.
  • Implementation and service design develops the most effective service architecture for your business needs and ensures a smooth progression through planning, design, and implementation phases.
  • Better leveraging of print spend with fully trained, experienced professionals who meticulously track your print buy and associated costs.
  • Online print outsourcing to handle your requirements and will bid on your projects online.
  • Online ordering and job tracking technology gives you the convenience of online order input and updates.

Client benefits

Print management with Fuji Xerox ePrintsourcing provides a number of significant benefits for your organisation:

  • Cost reduction with a single, centralised outsourced service.
  • True supplier independence by selecting and managing a fit-for-purpose supplier base.
  • Advanced print technology from our supplier pool providing you with better quality, value, and service in print management.
  • Fully open book accounting with summary of all transactions and a fully auditable record of how much you are paying, to whom, and for what.
  • Quality service in all aspects of print specification and production.
  • Faster time to market eliminates errors to deliver a job done exactly right the first time.
  • Brand integrity by ensuring your marketing collateral conforms to your corporate standards.

Special Event (Short Term Rental Machine)

Fuji Xerox can provide Short Term Rental Machine (Copy , Print, Scan , Fax, papers). The customer can print or copy (Black & White, Color) on demand by not invest a lot money. The customer can enjoy with speed, high technology, methodology of Fuji Xerox.

 

 

Contact Us: Call 02 660 8000 # 8885 (Khun Patinya ), # 8901 (Khun Warangkana)