Social Media Policy
1. Purpose of Setting a Social Media Policy
Fuji Xerox provides a social media policy to ensure quality communication with customers using social media and to improve our business activities.
2. Approach to Information Transmission
Fuji Xerox will engage in communication with customers with an approach to transparent and consistent information transmission.
3. Attitude for Participation in Social Media
- understands that social media is a place where customers take the lead in communication.
- aims to properly understand the features of social media and utilize it effectively.
- aims to improve our business activities by developing an attitude to listen to the "voices" of customers in social media.
- will be responsible for the content we publish and will take care not to provide misleading information.
4. Respect for Employees' Communication in Social Media
- understands that participation in social media improves our business activities.
- will communicate in social media observing the company's general guidelines.
5. Personal Information Practices
6.1 Publication Content and Correspondence
|Product information and messages to our customers are published through Fuji Xerox's official accounts. Fuji Xerox ensures we will go through all inquiries and opinions obtained through social media, however, please understand that we may not be able to respond quickly or reply to all opinions.|
|Please be careful with account names that resemble Fuji Xerox's official accounts. Current official account in Japan is listed below:|